Supply Chain - Amazon Case Study - 1078 Words

Presented to Dr.Ahmed Sobhy Prepared By: Tamer Ahmed Ragab - Merhan Salah Sherin Lowandi - Salma Saad 1 Amazon.com †¢ 1995: Amazon.com debuts on the Web. †¢ 1997: The company goes public to becomes the ï ¬ rst Internet retailer to secure one million customers. †¢ 1998: Amazon.com enters the online music and video business; companies are acquired in the United Kingdom and Germany. †¢ 1999: The ï ¬ rm expands into selling toys, electronics, tools, and hardware; Bezos is named Time Magazine s Person of the Year. †¢ 2001: Amazon.com reports its ï ¬ rst net proï ¬ t during the fourth quarter. Head Quarter 2 Amazon Start In 1995, Amazon.com sold its ï ¬ rst book, which shipped from Jeff Bezos garage in Seattle. By Now Amazon.com sells a†¦show more content†¦Amazon takes a small commission for acting as a middleman. 11 - Advantage of selling books via internet vs. traditional bookstore Huge choice of items, product range and variety – online catalogue. The Possibility of Selling e-books which becoming more desired. Topic areas to browse, as well as lists of bestsellers, award winners, and titles that were recently featured in the media. Reviews and guides written by users who purchased the products you re looking at. 12 - Advantage of selling books via Amazon.com Amazon knows you by name and tries to be your personal shopper. If you ve been to Amazon.com before, you ll also ï ¬ nd some recommendations just for you. Amazon.com offered a recommendation center. There a customer could ï ¬ nd books based on his or her mood, reading habits, or preferences also based on records of books the customer had purchased in the past. 13 - Advantage of selling books via Amazon.com Cont’ Generally, A continuos innovative ways services for enhancing the way experience of each user in Interacting. 14 - Disadvantages of selling via internet vs. traditional bookstore . Disadvantage can be relative in some aspects for some Customers Like: Lack of Physical view test for the Product. Wait for Delivery, after order processing shipping Cycle comparing to direct buying in traditional bookstore. The involvement of Online payments security issues. 15 - What Advantage can Brick-and-Mortar playersShow MoreRelatedA case study of Amazon on its supply chain management2672 Words   |  11 Pagesï » ¿INTRODUCTION Every company has their own supply chain in order to sort or produce goods. However, the company needs to manage supply chain to maximize its highest benefits. By having effective supply chain management, the company can ensure that the right product or service will be available at the time to the right place and at the right price (Kamal 2007). 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Supply Chains?3746 Words   |  15 PagesWhy is a supply chain important for businesses? Supply chain is a chain of interconnected links that facilitates the movement of supplies, materials, products, and so on (Arway, 2013, pp.3). Supply chain management has become the critical backbone to businesses today (Management Study Guide, 2013). The reason comes from the fact that effective market coverage and availability of products at market locations depends on the effectiveness of supply chain management. Any fault in product not being availableRead MoreCan This Bookstore Be Saved 1217 Words   |  5 Pagesï » ¿ CAN THIS BOOKSTORE BE SAVED? Case Study By Vladimir Pimentel Barnes and Nobles is one of the biggest bookstores that has a brick-and-mortal store concept. In the past they were know as a â€Å"big bully† that drove small book stores to close down because of their aggressive tactics to have competetetive advantage over them. Nonetheless, with the evolving circle of technology they have had a hard time in keeping up with the E-book era. In 2014 E-books increased its reader subscriptionRead MoreEssay about Amazon vs. Barnes and Noble1249 Words   |  5 PagesCase Analysis Questions on Leadership Online (A): Barnes Noble vs. Amazon.com Q1: Summarize Barnes Noble’s business strategy and business model based in the case descriptions. How have these strategy and business model been evolved since the case was written? Ans. Barnes and Noble applied a combination of Economies of Scale and Vertical Integration and Monopoly as its Business Strategy in the 90s. They were the dominant sellers of books, CDs and Videos. Barnes and Noble acquired B. DaltonRead MoreeCommerce Questions: Amazon1164 Words   |  5 PagesCASE STUDY 1 1. 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Romeo and Juliet †Juliet, Film-Play Comparison Free Essays

Explore the ways in which Romeo and Juliet are presented in this scene and elsewhere in Shakespeare’s play, and the performed versions. Shakespeare’s play ‘Romeo and Juliet’ is set in Verona. The feud between the Montague family and the Capulet family reaches a climax when Juliet’s cousin Tybalt, a Capulet, is killed by Romeo, a Montague. We will write a custom essay sample on Romeo and Juliet – Juliet, Film-Play Comparison or any similar topic only for you Order Now Romeo and Juliet are first seen as very different characters, but later in the play, we realise that these two characters are not as different as we thought. In Act 3 scene 5 of Shakespeare’s play ‘Romeo and Juliet’ the scene first starts with Romeo and Juliet in Juliet’s bed. They have just spent their first, and last night together. Romeo wakes and realises that he must leave, as he has been banished for killing Juliet’s cousin Tybalt. At the beginning of Shakespeare’s play, Juliet is presented as being intelligent, calm and obedient. â€Å"But no more deep will I endart mine eye- than you gives strength to make it fly† This shows that Juliet is obedient and that she is saying that she will not do anything without her mothers or fathers consent. This also shows that Juliet is very intelligent and also that she is an intelligent girl. Juliet, later on in the play shows her true self and becomes more exposed so that we can see her true personality. We see that she is very sharp and witty. She can take a joke from Romeo and return with a witty reply. This shows Juliet is more, relaxed and less timid and shy than the reader originally thought. Luhrmann’s version of the play ‘Romeo and Juliet’ is set in the 1990s, as a modern day version and instead of using swords, which they probably would have used in Shakespeare’s play, they used guns. Luhrmann’s version of the play is set in L. A and so he uses places such as Verona Beach in L. A to show the resemblance between Shakespeare’s play and his own version of the play. Act 1 scene 5 in Luhrmann’s film opens with Romeo and Juliet lying together in Juliet’s bed. In Luhrmann’s version of the play, Juliet, who was once portrayed as young, foolish child, is now seen as a mature, sensible young woman. Although this could be portrayed in correctly, because in Luhrmann’s version of the play in the background of Juliet’s room, are a shelf of dolls and toys. This shows, although Juliet has matured because she is with Romeo she is still a young child of a tender age of 13. The scene is a very intense scene which shows the love and passion that Romeo and Juliet have for each other. By using the sheets of Juliet’s bed they throw over the top of them, this creates the effect of the couple being in a fantasy world all of their own, unfazed by the fact that Romeo must leave. Everything bad seems to be forgotten. It is just Romeo and Juliet making the most of their time together. Reality finally hits them both, when the nurse knocks on Juliet’s door. Juliet’s mother is on her way to Juliet’s room and at this point, Juliet begins to dress Romeo herself, she dresses him in a brightly coloured shirt and some dark trousers, and dresses herself in a plain white night dress, nearly reaching the floor. Juliet kisses Romeo good bye and sighs but knows that if her mother found out she has just spent the night with him she would surely kill them both. Romeo climbs down her balcony, and Juliet’s distraught, but she must let him go, she knows that if he does not leave the consequences would be worse, than banishment. Lady Capulet comes bursting in just as Romeo leaves. Juliet’s mother then tells her that she will marry Paris and she cannot believe what she is hearing. She is dedicated to Romeo and Refuses to marry Paris. Her mother gives her no choice and tells Juliet that she will disown her and she will be a disgrace to her and her family. Lady Capulet will not stand for it, and tells Juliet that if she does not want to marry Paris she must discuss with her father. Lord Capulet enters the room, and Juliet tells him that she cannot marry Paris. Her father loses his temper and threatens Juliet. Zeffirelli’s version of the play Romeo and Juliet is very similar to Luhrmann’s but is filmed and set at an earlier time to when Luhrmann’s was set. This version of Romeo and Juliet is much older and sticks more what Shakespeare wrote instead of being a bit more adventurous like Luhrmann. In Zeffirelli’s version Juliet seems to be a little more immature than in Luhrmann’s play. She seems younger and not as sensible, but also seems just as obedient as she is in Luhrmann’s version. In this scene, it begins with Juliet persuading and convincing Romeo that it is not yet time for him to leave. ‘It was the nightingale and not the lark’ Juliet persuades Romeo that it is not yet morning by telling him that what he heard was the nightingale, which does not sing in the morning. Romeo insists that he it was the lark, and that he must leave. Juliet shows a passion and love for Romeo in this scene, showing that she doesn’t want him to leave. Juliet wanders how she will live without Romeo. She mourns over him once he is gone. She acts as though she cannot live without him. How to cite Romeo and Juliet – Juliet, Film-Play Comparison, Essay examples

Communication and Thoughts

Question: Write essay on communication and thoughts. Answer: Introduction: According to a recent research held by Job Outlook, it is claimed that communication plays a pivotal role in the success of an employee in any organization; not only so, enough researches have also been conducted which emphasize the importance of communication in any form of relationship, the lack of which can result in divorce as well. I believe that human beings are social beings, they can communicate their needs and desires, only through communication skills. Apart from making ones intentions and wants clear to the opposite person, and establishing social relation, communication is immensely important, as through persuasive eloquence, it helps one to negotiate problems, and renders one a far more fulfilling life (Dainton et al. 2014). Discussion: In my opinion, people tend to believe that communication implies a process of interacting with others, with a particular language. However, in recent times, with the reinforcement of the need of communication skills, the whole word, has evolved hugely. I think that the term Communication not only implies, interaction through talking, but also listening. Listening plays an important role, as complete engagement in the discussion process is only possible, when the speaker also assumes the role of an active listener. In an IT industry, for instance, the authority should not speak the last word, but for smooth operation of its business activities, they should patiently listen to the customers complaints and try to interact with them, without being biased (Williams et al. 2013). Effective listening helps an individual, in totally comprehending and evaluating where the problem is, so that he can offer some solution, and relieve the negative feelings towards him or his entity. Listening her e involves an active, engaging process of hearing what the opposite person is speaking, without interrupting him, or showing any sort of negative response to his words. At the end of the conversation, after listening the perspective of the opposite person, the listener should show an empathetic behavior towards the speaker, by saying I understand or I will surely try to do something. Figure 1: Diagram Showing the Important Attributes of a Good Listener I also think that as an effective listener, an individual should stay focused on the speaker, instead of getting distracted to anything else. The body language of the listener should also be able to convey the speaker the idea, that someone is seriously considering his perspective. The attentiveness of the listener is fostered in his gesture. So he should sit back in a poised and relaxed way, and his eyes should stay focused on the eyes of the speaker. Even in the process of employee management, listening skills are needed. As the CEO of Mastery works, Farren has recently pointed out that the managers who usually exhibit great listening spirit, listening to the employees, about their workplace complaints, or career advancement possibilities, have higher chance of employee retention than any other firms (Conrad et al. 2012). Feedback plays a vital role in any form of communication, as it is only through feedback, that the sender of the message is ensured of the successful transmission of his message. It also helps the encoder of the message to understand if the decoder has rightly decoded the message or not. In a business organization, positive feedback plays an integral role. If an employee in the IT industry has done a great job, summoning everyone, and showering praise on him, in front of everyone can motivate him. It is a positive feedback given by the employer, recognizing the talent of the employee. However, I also believe that even if the employer has to provide a negative feedback to his employee, as to his job performance standard, he must avoid the use of egocentric language, and communicate the feedback as politely as he can (Gregory et al. 2015). Figure 2: Diagram Showing the Flow of Feedback from the Source to the Receiver Again, I think in an IT firm, it is not only sufficient to produce goods and services, but at the same time it is equally important to know the customer feedback. The way the customers provide feedback to the organization, will lend the opportunity to the firm to measure the customer satisfaction level, along with having an insight into the possibility of customer retention in future. With the help of mails, online and telephonic surveys, as well as distributing feedback forms, can help the IT firm get the customer feedback necessary to get the wealth of information about the customers attitude towards their organization. However, from a managers point of view giving a feedback in response to the employee or the client should be absolutely based on the norms of soft skills. For instance, if an employee is late in the office, the manager should not come to his own conclusion and react aggressively (Gregory et al. 2050. But he should consider the possibility of some unfavorable circums tance confronting the worker, and hence may give the feedback through a politely sensible enquiry. Correct feedback, always generates a feeling of true understanding, and strengthens the purpose of an effective communication (Westmyer et al. 2015). While mostly the general idea is that speaking and listening complete the communication process, I believe there is yet another step that completes the whole act of communication. If an individual is listening effectively, he may not agree with the speakers contention all the while. Or at the same time, he may not comprehend the whole discourse clearly, and hence may ask for a clarification and re-explanation. Thus, questioning forms an important role in the communication process. The very fact that the listener is engaging in the act of interrogation implies that he is acting as an effective listener. Only an active listener will seek a re-explanation. The questions asked can be usually of two types- the open ones or the closed ones. The open questions are those which have a definite answer, in the form of a sentence or more. On the other hand, closed questions are those which will restrict the speakers answer to either an yes or a no. Questioning is an important art in the communic ation process, as it implies that the speaker is an active participant in the discussion, and open questions allow a greater wealth of knowledge for the listener (Arroyo-Rodrguez et al. 2012). Questioning is important in an IT organization, as it helps in clarification of doubts, acquisition of new forms of knowledge, and elimination of misunderstandings and confusion and conflicts among the employees. If an employee, is accused of any form of harassment or unethical code of conduct in the workplace, the authority should call him and interrogate him about the whole thing, asking him the chance to explain himself. Thus, it prevents the possibility of unnecessary dispute or inner conflict. Similarly, if the IT firm has to understand its market position in the competitive market, it must conduct a survey on the customers feedback. In the process, the management has to ask the questions to the clients, as to which are the aspects of their service that is suiting their needs, and which a re going against the interests. Thus, questioning helps the organization in evaluating its condition in the market. However, while questioning, the questioner has to make his question clear and explicit enough so that the listener can inform him according to his necessities. Apart from clarifying doubts, questioning also assists in the negotiation of problems, and also in convincing people to do according to ones will (Payne et al. 2014). Conclusion: In my opinion, communication plays an important role in human life. With the help of communication, not only does a person can enhance his own knowledge, but it also helps in the sharing of ideas, and thoughts, and help in socializing with others more effective. With the progress of technology, communication nowadays not only implies face-to-face exchange of ideas and thoughts, but also interaction via social media, telephone or books and newspapers. In any case, communication must be done effectively so that the idea communicated can be made comprehensible to the listener (Derlaga et al. 2013). However, for effective communication, I believe the speaker must have pre-mediated the question or the speech before communicating it, and at the same time he should be aware of the purpose of his communication. At the same time, listening to the speaker, allowing him to explain his own vantage point on a fact, and accepting his views is also an important characteristic of effective communica tion skills. To conclude, I believe that communication not only helps in the expansion of the horizon of knowledge, but it also helps in the expression of personal thoughts and emotions (Curtis et al. 2013). Reference List: Arroyo-Rodrguez, V., Cuesta-del Moral, E., Mandujano, S., Chapman, C.A., Reyna-Hurtado, R. and Fahrig, L., 2013. Assessing habitat fragmentation effects on primates: the importance of evaluating questions at the correct scale. InPrimates in Fragments(pp. 13-28). Springer New York. Brownell, J., 2015.Listening: Attitudes, principles, and skills. Routledge. Conrad, D. and Newberry, R., 2012. Identification and instruction of important business communication skills for graduate business education.Journal of Education for Business,87(2), pp.112-120. Curtis, J.R., Back, A.L., Ford, D.W., Downey, L., Shannon, S.E., Doorenbos, A.Z., Kross, E.K., Reinke, L.F., Feemster, L.C., Edlund, B. and Arnold, R.W., 2013. Effect of communication skills training for residents and nurse practitioners on quality of communication with patients with serious illness: a randomized trial.Jama,310(21), pp.2271-2281. Dainton, M. and Zelley, E.D., 2014.Applying communication theory for professional life: A practical introduction. Sage publications. Derlaga, V.J. and Berg, J.H. eds., 2013.Self-disclosure: Theory, research, and therapy. Springer Science Business Media. Gregory, J.B. and Levy, P.E., 2015.Using feedback in organizational consulting. American Psychological Association. Gregory, J.B. and Levy, P.E., 2015.Using feedback in organizational consulting. American Psychological Association. Payne, S.L.B., 2014.The Art of Asking Questions: Studies in Public Opinion, 3. Princeton University Press. Westmyer, S. and Warren, N., 2015. Positive Confirmation: Communication Skills in Business Settings Exercise.Developments in Business Simulation and Experiential Learning,42. Williams, A. and Nussbaum, J.F., 2013.Intergenerational communication across the life span. Routledge.